Privacy Policy

At Woodstatue, your privacy is important to us, and we value the trust you place in our brand. This Privacy Policy explains the types of personal information we collect, how we use it, the channels through which it is collected, your rights regarding your data, and the measures we take to protect it. If you have any questions about our privacy practices, please contact us.

Note: Woodstatue does not sell or rent personal information to third parties.

1. Information We Collect

We collect personal information from various sources, including:

  • Identity and Contact Information: Name, birthday, phone number, email, address, taxpayer number, purchase history, favorite products, and skin concerns.
  • Transaction Details: Bank name, card type, partial card number, or associated account details.
  • Technical Information: IP address, browser type, location, language, and operating system.
  • Marketing Preferences: Preferences for receiving marketing communications.
  • Social Profile Information: Publicly available details about your social media profile.

2. Information You Provide

You may voluntarily share personal information with us through promotions, purchases, or interactions on social media. This includes your name, gender, contact information, product preferences, and content like photos, reviews, or videos.

3. How We Use Your Information

We use your information to:

  • Personalize communications and promotions based on your preferences.
  • Access and manage your purchase history.
  • Provide customer support and process orders.
  • Send invitations to events and adjust your account details with your consent.

We may use your data for other purposes with clear notice provided at the time of collection.

4. Cookies and Analytics

We use cookies, web beacons, and Google Analytics to enhance website performance, personalize your experience, and deliver relevant ads. Cookies store details like browser preferences, language, and shopping cart items.

Opt-Out Option: You can opt out of Google Analytics tracking via this link.

5. Newsletters and Text Messaging

  • Text Messages: Receive free alerts about products, events, and promotions (up to four messages per month).
  • Newsletters: Subscribe for updates on offers, beauty tips, and discounts (sent bi-weekly).

To unsubscribe, email us at [email protected].

6. Data Sharing

We only share your data with trusted entities, such as:

  • Payment processors and carriers for order fulfillment.
  • Marketing and hosting service providers.
  • Tax authorities for invoicing purposes.

We may also share data if required by law or to prevent fraud.

7. Data Protection Measures

We use robust safeguards, including SSL encryption, to protect your personal data during transactions. Payment details are securely processed by PayPal.

Note: While we strive to ensure security, no system is completely foolproof.

8. Data Retention

We retain your information as long as your account is active or as needed for our services. Some data may be retained for legal or fraud prevention purposes after account closure.

9. Withdrawing Consent

You may withdraw your consent at any time by contacting us. However, this may limit access to certain products or services.

10. Accessing and Updating Information

You can request to review, update, or delete your personal data by emailing us at [email protected].

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here, and where appropriate, notified via email.

For any privacy-related concerns, please contact us at [email protected].